Privacy Policy

Data Controller

In accordance with the General Data Protection Regulation (GDPR – Regulation (EU) 2016/679) and the Spanish Organic Law 3/2018 on Data Protection and Digital Rights (LOPDGDD), the following information is provided:

  • Controller: EnjoyaHome Enterprise S.L.

  • Commercial Name: EnjoyaHome

  • CIF: B76752369

  • Address: Avenida Familia Betancourt y Molina nº10, entreplanta, 38400 Puerto de la Cruz, Tenerife, Spain

  • Telephone: +34 680 41 11 25

  • Email: info@enjoyahome.es

Data We Collect

Through this website (https://tenerifepropertymanagement.com), we may collect the following personal data:

  • Identification data: name, surname, telephone, and email address.

  • Property-related information: address of the property, type of property, number of rooms, availability of furniture, photos or links to listings, and additional comments.

  • Technical information: cookies and browsing data (see Cookie Policy).

Purpose of Processing

The personal data collected will be used for the following purposes:

  • To process and respond to contact requests submitted through the online form.

  • To manage and provide the requested property management services.

  • To send commercial communications about our services, provided that prior consent has been given.

  • To improve user experience and website functionality.

Legal Basis for Processing

The legal bases for the processing of personal data are:

  • The execution of a contract or pre-contractual measures (Art. 6.1.b GDPR).

  • Compliance with legal obligations (Art. 6.1.c GDPR).

  • The legitimate interest of the Company in managing its services (Art. 6.1.f GDPR).

  • The consent of the User for specific purposes, such as receiving commercial communications (Art. 6.1.a GDPR).

Data Retention

Personal data will be retained only for the time necessary to fulfill the purpose for which it was collected, and in any case, during the legal limitation periods. Data used for commercial communications will be kept until the User withdraws consent.

Data Sharing

Personal data will not be disclosed to third parties, except:

  • When necessary for compliance with a legal obligation.

  • When required to provide the requested service (e.g., IT providers with whom we have data processing agreements).

In any case, international data transfers will not be made without ensuring compliance with GDPR requirements.

Users’ Rights

Users may exercise their rights of:

  • Access to personal data.

  • Rectification of inaccurate or incomplete data.

  • Erasure of personal data (“right to be forgotten”).

  • Restriction of processing.

  • Data portability.

  • Objection to processing.

To exercise these rights, Users may send a written request, along with a copy of their ID, to:

  • Email: info@enjoyahome.es

  • Postal Address: Avenida Familia Betancourt y Molina nº10, entreplanta, 38400 Puerto de la Cruz, Tenerife, Spain

Users also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) if they consider their data protection rights have been infringed.

Security Measures

The Company applies the appropriate technical and organizational measures to guarantee a level of security appropriate to the risk, in accordance with GDPR requirements.

Acceptance and Changes

By using the website and submitting personal data, the User accepts this Privacy Policy.

The Company reserves the right to modify this Privacy Policy to adapt it to new legal requirements or updates to our services. Any changes will be published on this website.